NumVault (“we,” “us,” “our”) is a privacy-first web and mobile service operated by SupremeAnalytics Limited. This Privacy Policy explains the information used by the NumVault web app, native mobile applications, and related support services, why it is used, and the choices available to you.
This policy describes the production services currently applicable to NumVault. We do not sell personal information or use it for advertising purposes.
Information We Use
Account and authentication information. NumVault uses Supabase authentication and database services for account identity and application data. Depending on the account flow, this may include your email address, an account identifier, authentication records, wallet and order information, and data needed to provide the service.
Purchased-number and order information. To provide the service, NumVault may process the number purchased for a selected platform, the selected service or use case, verification status, one-time codes delivered through the service, order timestamps, and related wallet or transaction records.
Payment information. Payments are processed through Paystack. NumVault does not intend to store full card numbers, CVVs, PINs, or complete bank credentials. We receive transaction references, amounts, status, and other limited information necessary to reconcile a payment and provide support.
Push notification information. If you enable push notifications, NumVault may use a device notification token and notification preferences to deliver account, order, verification, or service-status updates.
Diagnostics, Telemetry, and Product Metrics
NumVault uses Sentry where enabled to help identify crashes, diagnose errors, understand application performance, and improve reliability. Depending on the web or mobile version and configuration, Sentry may process diagnostics, telemetry, product or application metrics, and Session Replay data. Session Replay is used only where that capability is enabled and configured for the relevant app surface.
Diagnostics and metrics are used to keep the app working, investigate incidents, measure product performance, and improve the user experience. We do not use these tools to collect content that is not needed for those purposes, and we configure them to reduce or exclude sensitive data where technically available.
How We Use Information
We use information described in this policy to:
- Create, authenticate, and secure your account
- Provide purchased platform-specific numbers, verification delivery, wallet functions, and order status
- Process and reconcile payments through Paystack
- Send optional push notifications and important service messages
- Provide support and investigate failed transactions or technical issues
- Detect fraud, abuse, security incidents, and prohibited activity
- Understand reliability, application performance, and product usage where telemetry is enabled
- Comply with legal, accounting, payment-network, and dispute-resolution obligations
Service Providers and Sharing
We share limited information with service providers that process data on our instructions to operate NumVault, including Supabase for authentication and database services, Paystack for payment processing, push-notification delivery services, and Sentry where diagnostics, telemetry, metrics, or Session Replay are enabled.
We may also disclose information where reasonably necessary to comply with law, enforce our Terms of Service, protect users or the service, prevent fraud, respond to a lawful request, or resolve a payment dispute. We do not publish or disclose proprietary supplier identities or confidential business arrangements on this page.
Storage and Security
We use access controls, encrypted connections, and service-provider security features intended to protect account, order, payment-reference, and diagnostic information. No transmission or storage system is completely secure, so we cannot guarantee absolute security. Access to production information is limited to people and systems that need it for legitimate service, support, security, or compliance purposes.
Retention and Deletion
We retain information for as long as needed to provide the service, maintain account and transaction history, investigate disputes or abuse, and meet legal, tax, accounting, payment-network, or security obligations. When an account is deleted, we remove personal information that we are not required to retain. Some limited records may remain for a legally required period and are deleted or anonymized when that requirement ends.
Your Choices and Rights
Depending on your location, you may have rights to access, correct, export, restrict, or request deletion of personal information. You can also disable push notifications through your device settings. Account deletion should be initiated through the NumVault app’s account-deletion control; if you cannot access it, visit our Account & Data Deletion page or contact support.
Children’s Privacy
NumVault is not intended for anyone under 18. We do not knowingly collect personal information from children. If you believe a child has provided information to us, contact support so we can investigate and take appropriate action.
International Processing
NumVault and its service providers may process information in countries other than the country where you live. We take reasonable steps to protect information during those transfers and apply this policy to the information we process.
Changes and Contact
We may update this Privacy Policy when our practices, app features, or legal obligations change. We will make material changes available through the app, website, or email where appropriate. Questions about this policy or a data request can be sent to support@numvault.cloud or through Instagram at